Increasingly, Federal agencies are turning to a COTS application package solution for requirements that previously were met by in-house or contractor software development projects. The ITRB believes that the availability of appropriate guidelines and information gleaned from case examples will promote a greater awareness and better informed decisions when considering a COTS solution. This in turn, will lead to more successful COTS implementations in the Federal environment and ideally, result in better service to the American public. So, the ITRB has developed this tool to assist Federal organizations in clarifying the myriad risks they will encounter when facing a COTS implementation.

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